This role involves managing a complex budget and building internal relationships and systems that foster clarity and inspire confidence in a highly matrixed organization with evolving needs, overseeing the programmatic grantmaking budget; ensuring systems are in place to establish accuracy and transparency; managing the Program Operations team; ensuring clear lines of communication and streamlined efforts across all areas of program operations.
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The Director of Process Excellence manages the successful execution and operational readiness of all KnippeRx client programs, responsible for complex new program implementations, ensuring alignment across pharmacy operations, patient support services, technology teams and client services. The Director manages the team comprised of project managers and process analysts, who manages all new client service line implementations, technology enhancements, program closeouts and product removals.
In Tandem is seeking a part-time contractor to manage our Activity Pipeline and its associated operational and technical work. This role ensures that our systems, workflows, and communications continue to function smoothly, with attention to detail, safety, and data integrity. The ideal contractor is a detail-oriented operations or project coordinator who thrives in maintaining systems, ensuring process consistency, and supporting a youth-centered team environment.
The Manager, Client Success leads a team of Client Success Managers to ensure clients achieve their desired outcomes while maximizing value from Intelerad's products and services. This role combines people management with strategic client relationship ownership, driving retention, growth, and satisfaction across an assigned portfolio while fostering a culture of client obsession, continuous improvement, and collaboration.
Responsible for overseeing a team of delivery managers that plan and execute internal customer operations projects within the established scope, budget and timeline, as well as participate in corporate projects. The primary focus of this team is our self-service experience which includes the omnichannel customer journey and player interactions with chatbots and automation.
The Executive Operations Manager will support key Strategy & Innovation and Office of the CEO priorities that includes high-level governance and executive support functions, balanced with the essential logistical and administrative duties. In this role, you will be a strategic and administrative liaison with Trevor’s Board of Directors, be an administrative owner in key operational tasks, and be a project manager to provide structure and action on key executive priorities.
The Implementation Project Manager will play a critical role in leading the successful onboarding of the Sonio reporting software to new clients, combining project management, customer success, and technical insight to deliver an outstanding client experience from contract signature to go-live and handover.
The Senior Manager, Field Operations serves as a strategic and operational leader supporting the Oncology commercial organization. This individual will drive excellence in field operations, process design, compliance, and execution while fostering engagement, collaboration, and accountability across the commercial ecosystem. The role requires strong executive presence, strategic thinking, and the ability to translate complex operational needs into actionable solutions.
The Manager, Project Manager is responsible for leading and developing a team of Upgrade Project Managers that deliver software upgrade projects for Healthedge customers. The ideal candidate will have experience overseeing customer-facing delivery for enterprise SaaS solutions with a drive to challenge their abilities and to develop customer and product expertise. You will utilize technologies combined with knowledge of HealthEdge’s products to provide customer support.
We are looking for a Senior Delivery Implementations professional to join our Delivery Solutions team. The Delivery Implementations team plays a crucial role in ensuring successful project delivery for our clients by overseeing the onboarding, integration, and operational readiness of new merchants and partners. This role bridges commercial commitments with operational execution.